Discover answers to the most common questions about Sharmina Skincare — a collection inspired by timeless Persian beauty rituals. Our products are made with natural ingredients, including our bestselling Rosewater Hydration Spray, loved for its gentle care of dry and sensitive skin. Explore how to use, order, and enjoy our cruelty-free skincare range below.
Do you ship internationally?
Yes, we offer delivery across Ireland, the UK, and selected international destinations. Shipping options and costs are shown at checkout.
How long will my order take to arrive?
Orders are usually processed within 1–2 working days.
Estimated delivery times:
- Ireland: 2–4 working days
- UK: 3–6 working days
- International: varies by location
You’ll receive a tracking link once your order has been shipped.
What is your returns policy?
We accept returns of unopened and unused products within 14 days of delivery.
To request a return, please email info@persianbeautysecret.com with your order number and reason for return.
For hygiene and safety reasons, opened skincare items can’t be returned unless they are faulty or damaged.
What if my order arrives damaged or incorrect?
If your order arrives damaged or incorrect, please contact us within 7 days of delivery at info@persianbeautysecret.com with your order number and a clear photo. We’ll resolve it quickly.
Are your products cruelty-free or vegan?
All Sharmina Skincare products are cruelty-free.
Our Rosewater Hydration Spray is 100% vegan and made with pure Persian rosewater using traditional distillation methods.
How should I store my skincare products?
Store your skincare in a cool, dry place away from direct sunlight. This helps maintain freshness and the natural benefits of ingredients like rosewater, plant oils, and botanicals.
How can I contact customer care?
Email info@persianbeautysecret.com and we’ll respond within 1–2 business days. Our team is always happy to help with product advice or order queries.
Do you offer wholesale or retail partnerships?
Yes. If you’d like to stock or collaborate with Sharmina Skincare, please email info@persianbeautysecret.com with “Wholesale Enquiry” in the subject line.
Which product is best for dry or sensitive skin?
Our Rosewater Hydration Spray is ideal for dry or sensitive skin. It helps hydrate, calm, and refresh your complexion — inspired by centuries-old Persian beauty rituals.
